Shipping and Return Queries
Shipping/ Returns
Our aim is to deliver your order at your doorstep fast and safe. Towards this effort, we have partnered with multiple courier companies like FedEx, BlueDart, Delhivery, Ecom Express, Xpressbees and Aramex to give you an excellent shipping experience.
We agree! Our products are simply awesome and buying one is just not enough. You can place bulk orders by contacting us via bulk@phool.co or just call us at +91-9561971350 (10 AM - 6 PM, Monday to Saturday).
It takes us 3-5 days to deliver your chosen products to your doorstep.
In the event that your receive a damaged product, please initiate a return by reaching out to us within 48 hours after you receive the package.
Once order is placed, it cannot be cancelled. For return policy, please refer to the information below.
Only in cases where the products delivered to you are incorrect,damaged or defective,do we consider return requests.You would need to notify us of the same within 48 hours after you receive the product.We would need clear pictures either sent to us on mail or whatsapp to raise a ticket regarding this.
We appreciate your understanding and cooperation in this matter.Please reach out to us for assistance at -
Email: hello@phool.co
Contact Number: +91 7408584112
You can check on the product page only. Just type the pincode in the “Check Delivery” box and you will get to know if we deliver to your pincode.
You will receive messages on your registered mobile no. and email about the status of your order. You can also check it on our website under “My Order” section. Once you order on our website, you will receive message about the order confirmation and the expected delivery date of your order, along with tracking link. You can anytime track the order status.
If the received product is damaged/ defective, you must notify us within 48 hours of the receipt. We might ask to share a snapshot at hello@phool.co.
Kanpur FlowerCycling Pvt. Ltd
Azari no.-428-429 Bhaunti,
Bhaunti, Pratappur,
Kanpur, Uttar Pradesh 209305
hello@phool.co
+91 7408584112
We want to make your shipping easy
For shipping quries, please fill this form.
Our customer service team will reach out to you shortly.
Kanpur FlowerCycling Pvt. Ltd.
Azari no.-428-429 Bhaunti.
Kanpur, Uttar Pradesh 209305.
hello@phool.co
+91 7408584112
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