Frequently Asked Questions
Partner with Us
You can contribute by initiating a small purchase on our product page or give us a shout on your social media pages. With each purchase, you will help prevent 1.25kgs of temple-flowers from being dumped in the Ganges and help provide employment to 3 women.
There are two ways in which you could partner with us:
1.Flowercycling Technology Licensing
2.Phool Affiliate Marketing Program
We recommend to test and try our products before filling up the requisite form.
Yes, please fill up the Phool Flowercycle technology licensing request form to help us understand your aspirations and background. Our team will get in touch with you with further details if your profile fulfills our requirements.
Though we would love to honour your visit request, but currently it is not possible as we are a fairly small team with ambitious goals and dedicate our time to build new flowercyling techniques and products.
We would request you to take an appointment before doing so. Please make a request by filling the appointment form on Contact Us page. Due to high number of requests, it will take substantial amount of time.
Unfortunately, due to the large number of requests, it’s not possible.
Sure, we would love to meet your students. Please contact us.
We collect the flowers directly from the temples.
Temple authorities in Kanpur are well aware of flower waste and fully support an eco-system where these flowers can be re-used to improve livelihoods. They help collect flower waste in dustbins provided by us and load them on pick-up trucks that bring to them to our facilities.
Please refer to the overall process flow diagram. The temple-waste is sorted to weed out the plastic/idols/paper-plates/garland-threads (15%). Then we spray the flower-heaps with our flowercycling biological culture (one ltr/ton) that contains our IP elements and formulation e.g., activated carbon from the seed of Indian black plum - Jamun (removes Fluoride, Lead). Our spray detoxifies all the major organophosphate insecticides/pesticides to leave a purplish residue, that is washed off. The flowers are then used to make incense, soaps, vermicompost etc. The water is stored and used to make our vermicompost.
The earthworm species used for vermicomposting at Phool digest most of the residue in their gut. Gut extracts from earthworms help neutralize the pH with the buffering of organic molecules. We witness that the worms have developed methods to detoxify themselves so that they can live and eat the residue. But this comes at a cost – Our Earthworms spend a lot of energy on detoxifying. This takes a toll on our earthworm population as a whole: the worms do not reach the same size as other bigger counterparts, and we see a difference in their reproduction rate.
Over the centuries, the population of devotees and the number of temples has increased exponentially. As soon as the flowers are dumped into the water body, they break up consuming dissolved oxygen, affecting the aquatic ecosphere. Excessive pesticides, chemical fertilizers and insecticides are used to meet the growing demand of flowers thus contributing to the problem.
No, as per policy we do not collect or process flowers from funerals. We only collect flowers from temples and other places of worship.
Yes, our packaging currently includes a plastic wrapper to keep the fragrances intact. We are currently researching to find a suitable alternative for it so if you have any ideas, please share them with us at email@example.com.
Light the tip of the incense stick until it flames. Once the tip is glowing, carefully blow out the flame. Fix into an appropriate holder on a heat resistant surface.
Please note: Caution information can be found on the back of our incense boxes; please ensure you read carefully before burning the incense.
Absolutely not. Every stick of our incense is handcrafted, using only the purest and highest quality ingredients provided by nature.
Yes! Being vegan ourselves, you can be safe in the knowledge that all of our products and the ingredients used to make them are 100% vegan.
There are 40 sticks in each pack, and each stick weighs a little over 1 gram.
Each stick is around 25.4 cm long and will burn for approximately 40 - 45 minutes.
We encourage the principles of Reduce, Reuse, and Recycle. Our team is working 24X7 on the best biodegradable solution for packaging (including substitute for plastic) and we would love to receive any suggestions or ideas you have for it on firstname.lastname@example.org.
Yes, Phool Organic Gulaal is 100% chemical-free. It is made only from natural ingredients- sacred flowers, natural herbs, wheat and rice powder, food color, and natural essential oils.
Yes, Phool Organic Gulaal is absolutely skin-friendly! It is certified as safe for use by Institute for Industrial Research and Toxicology (IIRT).
Net Quantity: 400 g (100 g x 4U)
This box contains 100ml of Thandai syrup.
Mix one measure of Premium Thandai syrup with five measures of chilled milk (use 500 ml milk for the whole bottle of syrup) to prepare Thandai. Make sure to shake the bottle well before use.
This pack comes with 4 colors- Red, Yellow, Green, and Blue. It is a myth that natural colors are dull. If the extraction of colour is done when the flowers are fresh, the natural brilliance and sheen of the color is retained. We have used the same process rather than relying on dried flowers which help us retain the bright brilliant colors.
They are best used before 3 months from manufacturing.
The Thandai in the Phool Organic Gulaal pack is best used before 12 months from the manufacturing.
The ingredients include sugar, purified water, almond, cashew nut, faux nut, watermelon seeds, black pepper, cardamom, fennel seeds, and saffron. The Thandai also contains permitted synthetic food colors, added flavours, and preservatives. For more information, check the back label of the Thandai bottle in the images above.
The ingredients used for making Phool Organic Gulaal include Rose, Hibiscus, Marigold, Turmeric, Neem, Tulsi, Indigo, Beetroot, Wheat powder, Rice powder, Food Color, Henna, Natural essential oils.
No, Phool Organic Gulaal is for dry use only.
Note: For any queries/complaints regarding the product, reach us at email@example.com/ 7408584112
Our aim is to deliver your order at your doorstep fast and safe. Towards this effort, we have partnered with multiple courier companies like FedEx, BlueDart, Delhivery, Ecom Express, Xpressbees and Aramex to give you an excellent shipping experience.
We agree! Our products are simply awesome and buying one is just not enough. You can plae bulk orders by contacting us via firstname.lastname@example.org or just call us at +91-9561971350 (10 AM - 6 PM, Monday to Saturday).
Our products are shipped from Kanpur and it takes us 3 -5 days to deliver goods to your doorstep. However, for vermicompost average shipping time is 5-7 days.
In the event that you receive a damaged product, please initiate a return by reaching out to us on email@example.com and we will resolve the issue to your satisfaction.
You can cancel an order, that has not yet been shipped, from "My Orders" or "Track Order" sections of our website. Or, you can send a request to firstname.lastname@example.org or call our at +91- 7408584112. After order has been shipped, it cannot be cancelled and the return policy mentioned below is applicable .
You can check on the product page only. Just type the pincode in the “Check Delivery” box and you will get to know if we deliver to your pincode.
You will receive messages on your registered mobile no. and email about the status of your order. You can also check it on our website under “My Order” section. Once you order on our website, you will receive message about the order confirmation and the expected delivery date of your order, along with tracking link. You can anytime track the order status.
If the products delivered to you are damaged/ defective, then only we can consider your return request. Please send a request to email@example.com or call at +91- 7408584112.
If the received product is damaged/ defective, you must notify us within 24 hours of the receipt. We might ask to share a snapshot at firstname.lastname@example.org.